Zoom Meeting

ISM-World Supplier Relationship Management: Achieving Top and Bottom Line Results

February 23, 2022 @ 9:00 am – February 24, 2022 @ 9:00 am
$1,199 - 1,499

Supplier Relationship Management (SRM) is the process by which an organization works with its suppliers to accomplish common goals or objectives. SRM is vital to the success of your organization’s top and bottom line.

As a supply management professional, you play an essential role in the success of these relationships. And, the more skilled you are at navigating and managing these relationships, the more valuable you will be to your organization.

This course will provide you with impactful strategies and models to optimize the performance of your suppliers. You’ll learn how to effectively partner with internal stakeholders to segment and manage your supplier relationships. Gain knowledge and skills to identify and execute relationship strategies to improve overall efficiency, performance, accountability, compliance and value.


Early Bird Pricing Ends on Jan 24 2022

Event Details

Date: February 23 - 24, 2022

Location: Online



Format: Virtual Class

CEH Credits: 14.0

Product Code: VC-4467-22


Ralph L Carlton II, CPSM

Ralph Carlton has over 16 years’ experience in Global Sourcing & Supply Chain Management. Prior to that, he had several roles in product and test engineering. He is a global sourcing and risk management professional with service in automotive, aerospace, and consumer products industries.

Ralph has led global teams focused on strategy, sourcing best practices, innovation, supply chain management within new product development, risk management, and supplier relationship and performance management. Ralph has consistently served as a subject matter expert on supplier development, process improvements, operational risk, negotiations and cost savings, and designing/executing supplier and commodity/category strategies.

Education: BSE, Materials Engineering, University of Michigan / MBA, Ilitch School of Business, Wayne State University


What You Will Learn:

  • Cultural and leadership benefits
  • Strategies for good relations
  • Facets of contract administration
  • Segment suppliers appropriately
  • Establish partnerships and alliances
  • Create supplier evaluations
  • Development of suppliers
  • Value of early supplier involvement
  • Supplier cost reduction
  • Optimize supply chain management
  • Benefits of technology

Virtual Class Schedule:

Day 1 - 9:00 am CST- 12:30 pm CST/ (3.5 hours), Break for Lunch
Day 1 - 1:30 pm CST- 5:00 pm CST/ (3.5 hours)
Day 2 - 9:00 am CST- 1:30 pm CST/ (3.5 hours), Break for Lunch
Day 2 - 1:30 pm CST- 5:00 pm CST/ (3.5 hours)

Course Overview & Goals:

  • Prepare your organization for SRM:
    • Realize the benefits from SRM
    • Understand the need for cultural and leadership alignment
    • Discover strategies that create good relations
  • Understand the principles of SRM:
    • Learn the facets of contract administration
    • Analyze your supplier portfolio to segment appropriately
    • Acquire ways to establish partnerships and strategic alliances
  • Reveal supplier innovation opportunities:
    • Evaluate opportunities for supplier continuous improvement
    • Discover the value of early supplier involvement is your organization
    • Leverage organizational Innovation through supplier engagement
    • Review ways to reduce costs through value analysis/value engineering
  • Discover supply base optimization:
    • Understand supplier risk factors and ways to mitigate
    • Acquire knowledge of supply base management
    • Attain insight to optimize supply chain management
    • Discover the power of SRM technology

Who Should Attend:

Any new supply management professionals will find this course highly valuable. Additionally, experienced professionals wishing to refresh and update their skills can greatly benefit from the information in this course. Finally, any personnel within the organization who interface with purchasers or suppliers will gain important information to help them navigate supplier relationships. Please bring a calculator to this supply management training.

Supplier Relationship Management

Achieving Top and Bottom Line Results
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